Product Returns

Please complete the form below to request an RMA number.

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Tips from us:

  • Point Reward: when you buy product(s) from our shop online, we will give you point reward. When point reward reaches at certain point, you can change it with certain products. Point reward can be use as shipping discount or for items that can be exchanged for point reward (not all items can be exchanged points), for example on the product at birou woods on below of the price writes "Price in reward points: 124", if you've reached 124 points or more can be exchanged over this product. As a shipping discount, you should login first and select items that you wish to buy, then click on the link "shopping cart" or at on the upper right corner of the website. If points are sufficient, it will appear link "use point reward" - click it for use.
  • For phone and or mobile phone number, please use the number which not have any connection with your financial institution (banks, credit cards, insurance, etc). For domestic shipment, please using delivery services which their agent near to your address.